Tuesday, September 3, 2013

Walk-In for Technical Support Executive @ Wipro BPO : Monday to Friday @ Hyderabad

Wipro BPO

Wipro is a global provider of consulting, IT Services, and outsourced R&D, infrastructure outsourcing and business process services. We deliver technology-driven business solutions that meet the strategic objectives of Global 2000 customers. With over 25 years in the Information Technology business, Wipro is the largest outsourced R & D Services provider and one of the pioneers in the remote delivery of services.

We deliver unmatched business value to customers through a combination of process excellence, quality frameworks and service delivery innovation. Wipro is the World's first PCMM, CMM and CMMi Level 5 certified software Services Company and the first outside USA to receive the IEEE Software Process Award. We are the first services company to embrace Six Sigma, lean manufacturing and factory model concepts to software engineering.

We have a wide geographical diversity of operations with over 40 development centers and 10 near shore centers spread across India, Japan, China, Eastern Europe, France, Austria, Sweden, Germany, UK and USA.

Wipro recorded a 33% growth in Total Revenue with Revenue from combined IT Services equal to $4.3 billion (As per results for the year ended March 31, 2008). Wipro employee strength has grown to over 92,000 at present.

Location: Hyderabad

Key Skills: Freshers

Category: Customer Service/ Call Centre/ BPO

Role: Technical Support Executive (voice)

Job Description

Candidate Specifications

  • Any undergraduate, graduate(BTECH-EEE/ECE/CSE and Instrumentation only) No Bpharmacy, post graduate(Except MBA/MCA and Mtech)
  • Total Experience - Freshers
  • Age between 18 yrs - 25 yrs.

Critical Skills Required
  • Good Spoken English with a Neutral accent
  • Good lexical and grammatical ability
  • Excellent customer service and soft skills

Good to Have Skills
  • Conversational skills and ability to build rapport
  • Any sales experience
  • Typing Speed

Security Roles & Responsibility (Executives / Sr. Executives / Retainers / Associates)
  • Updates himself regularly with Company policies on Information Security Management System.
  • Adhere to Information Security Policies of the Company.
  • Report any Security Incident that is observed.
  • Ensure clearance of all Security and Compliance related Trainings and Certifications.
  • Cooperate with Compliance and Security officers with Security Investigations.
  • Keep Company’s and Customer information confidential and not disclose to unauthorized individuals and outsiders.Help Managers maintain secure environment at work.

Interested Candidates can walk-in from Monday to Friday between 11AM to 2PM along with a hard copy of CV,Passport size photograph & Photo ID proof

Venue:
Survey no 203/1,
Phase II, Gate 3, 
Manikonda village, 
Gachibowli-500032

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